Alternative Dispute Resolution for Consumer Disputes

In the event of a consumer dispute, the consumer may resort to an Alternative Dispute Resolution (ADR) entity.

National Centre for Information and Arbitration of Consumer Disputes (CNIACC)

Address: Faculty of Law, NOVA University of Lisbon – Campolide Campus, 1099-032 Lisbon, Portugal
Tel.: +351 213 847 484
Email: cniacc@fd.unl.pt
Website: www.cniacc.pt

More information is available at: www.consumidor.gov.pt